Quotes
Receives the request, organises the data, spots what is missing, proposes a price with its calculation and leaves the draft ready to approve.
Process automation with artificial intelligence means connecting the tools a business already uses (email, spreadsheets, CRM, invoicing, forms) so the system prepares quotes, invoices, records and replies, and a person only has to review and approve. FH Tecnología measures the baseline before automating and designs every flow so nothing goes out to customers without human confirmation.
What gets automated
The repetitive work, without taking away your control.
Every flow ends in a human approval. The system does the preparation work; you decide.
Sales
Admin
Invoices and payments
Sequential numbering, templates, payment status and filing organised by year and month, with tracking of what is outstanding.
Customer service
Replies and classification
Immediate acknowledgement on every channel and message classification so no request goes unanswered.
Control
Tracking dashboards
One dashboard with quotes, outstanding invoices and monthly trends, always on a single source of data.
Project rules
Drafts until you say yes.
Useful automation is the kind that gives you no nasty surprises. That is why some rules never change.
- Nothing is sent without approval. Everything goes out as a draft until you confirm it.
- A single source of data. Avoids duplicate databases that drift apart and break the numbering.
- Dated change log. So every improvement can be attributed to a cause.
- Backup before every change to the website or the processes.
How I work
From idea to production in four phases.
- Phase 1 · 1 week
Discover
Goal, available data, risks and success metric, all in writing.
- Phase 2 · 1-2 weeks
Prototype
A working version with your real data, to decide with evidence.
- Phase 3 · 2-6 weeks
Build
Product in production, with tests, security and documentation.
- Phase 4 · ongoing
Operate
Measurement, improvements and support so the result lasts.
Frequently asked questions
About automation.
Which processes should be automated first?
The ones that repeat often, follow clear rules and eat up hours: preparing quotes, classifying requests, filing documents or reconciling data between tools.
Do I lose control of the process?
No. Flows are designed so the system prepares drafts and records, and a person approves everything that goes out to customers or affects invoicing. Nothing is sent without your confirmation.
Which tools can it integrate with?
The usual ones in an SME: email, Google Drive and Sheets, CRM, web forms, WordPress, Instagram or invoicing tools, as long as they offer an API or connectors. Orchestration is usually done with n8n and models such as Claude.
What if the process affects invoicing?
I check with your accountant that the flow complies with the applicable invoicing rules, including Verifactu where relevant, and keep sequential numbering and an archive of every document.
How do you know how much is saved?
The baseline is measured before starting: hours, errors and response times. Afterwards, the same indicator is compared every month and every change is logged with its date.
Other services
Works well with.
Service
AI implementation
Assistants, agents and search over your documents and data, with quality and cost control.
Service
Websites and platforms
Fast, accessible corporate websites built to rank on Google and turn visits into enquiries.
Service
Applications
Mobile apps and internal tools your team will use, from prototype to the app stores.
Let's talk.
Tell me what you want to achieve. I reply with a proposal for the next step.
Tell me about your project